We made websites for clinics, salons, restaurants and service businesses for seven years. Every single one of them told us the same thing: "I lose bookings every weekend because nobody answers WhatsApp."
We tried recommending the usual stack — ManyChat, Tidio, an off-the-shelf chatbot — and it never quite worked. Bots that don't understand voice notes. Bots that don't book on the real calendar. Bots that need an engineer to update.
So we built our own. Today we're launching Agents by Mino — custom WhatsApp AI agents that book on Google Calendar, understand voice notes, send images, take deposits, and escalate urgent cases to a human. Live in 2 business days, kept by our team.
Why this exists
Three numbers we kept seeing in our clients' WhatsApp inboxes: 30% of patient messages are voice notes, 60% arrive after business hours, 40% of late replies turn into a missed booking. A human receptionist solves the third one and breaks at the first two. A vanilla bot solves none of them.
An agent that actually does this job needs three things at once: it has to understand voice (Whisper), it has to act on real systems (Google Calendar, payments), and it has to know your specific business (your hours, your prices, your tone, your edge cases). That's the missing piece. That's what we shipped.
"Our clients didn't need another chatbot. They needed someone on the other side of the WhatsApp who knows their business and never sleeps."
What it can do
- —Answer voice notes and reply in voice or text
- —Book on the real Google Calendar (live availability)
- —Take deposits via MercadoPago / Stripe
- —Read images patients send (prescriptions, photos)
- —Escalate to a human the moment it smells clinical or urgent
- —Live on WhatsApp, your website (one-line widget) or a WordPress plugin
One short email every few weeks. Like this note, but in your inbox.
Who it's for
Clinics (dental, medical, vet), salons and beauty, spas, restaurants, gyms, tutors — any service business where most of the conversation with a client happens over WhatsApp and missing one means losing money. If your team spends two hours a day texting back and forth confirming appointments, this gives you those two hours back.
How we built it
Multi-LLM by design — every business picks the brain that fits: Gemini Flash for speed and price, GPT-5 mini for balance, Claude Haiku for River Plate Spanish. Built on the same modern stack we use for everything (Next.js + Supabase + Vercel) plus the Meta Cloud API for WhatsApp. Eight layers of security so a stranger can't jailbreak the bot or scrape patient data.
The dashboard is in plain language. No SQL, no developer needed — you upload PDFs, edit the prompt, change tone, swap the model. Or you talk to a setup bot on WhatsApp and it updates the agent for you.
Pricing
Custom quote per client. Every business has different volume, capabilities and integrations — we look at your actual WhatsApp numbers on the call and send a quote within 24h. No fixed plan to fight with.
Try it now
There's a live demo on the product page — Sofía, an agent we built for a fictional dental clinic. Talk to her in Spanish or English. If you want one for your business, fill out the 4-step onboarding form and we'll send you a quote within 24h.